FAQs
How to view your Payment History
How to see your payments received. You can view, and manage all payments received from the general Payment History section, or at the customer level. Option 1: Select the "Payment History" link on the left navigation bar. (If you click the ...
What does "Declined by authorization system" mean?
"Declined by authorization system" could be for one of several reasons. Unfortunately, the authorizing banks sometimes declining a transaction without giving a specific reason and return this generic decline code. From experience we know that it is ...
How do I Create a Tax Profile?
Tax profiles can be used to add a percentage fee to your payment request, POS Link, or campaign page. Follow the steps below to add a tax profile to your payment page. Step 1: Go to the Setup Menu by clicking on your email address at the top right. ...
How do I connect my Authorize.Net account with Paysley?
You can view our video tutorial here: https://www.youtube.com/watch?v=6dKabYA9OIg As soon as you have permission to connect your account, follow these simple steps. If you already have an Authorize.Net API Login ID, Transaction Key, and Signature ...
Can I use Paysley with my existing merchant account?
Yes, you can! As long as your merchant service provider is using one of the processing platforms on our connector list. TSYS First Data (Rapid Connect) EPX Autherize.net Cybersource (coming soon) If you are unsure about the platform they use, contact ...
How to scan a Paysley QR code
Open the mobile phone Camera app. Hold your device so that the QR code appears in the viewfinder of the Camera app. Your device will instantly recognize the QR code and show a notification. Note: on some Andriod phones, you may have to go to your ...
What is my Paysley billing cycle?
What is my Paysley billing cycle? Paysley operates on a monthly billing cycle, adhering to the calendar month. This means that your account is billed monthly for the entire month. All the transactions and activities you perform are billed based ...
What happens when I downgrade my subscription?
You can upgrade or downgrade your account at any time. Upgrading your account will be effective immediately and your billing cycle restarts the same day you upgraded your account. You are also allowed to downgrade your account at any time. However, ...
How do I know what my Paysley login email address and password are?
There are two ways you can become a Paysley accountholder. If you self-registered on the Paysley.com website, you would have selected and confirmed your preferred email address and password during the registration process. If you cannot remember ...